OpenSymmetry Blog: Expert Insights on Sales Force Enablement

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Curo-Blog-Post

Do you know your employee’s lifetime value?

HAVE YOU EVER tried to cancel your mobile phone contract but have ended up finishing your call to the contact centre with not just an upgrade to show for it, but some money off your tariff and the promise of further discounts down the line? If...

hdr-p1-Flawed-Reporting

Part 1 of 3: Flawed Reporting Ruins a Flawless System

"If a commissions management system works flawlessly and no one is able to interpret the reports, does it make an impact" What's the reporting experience like for your end users? Often, our clients' wish lists include accurate incentive calculations and models that run efficiently, and stop...

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Ending the Silent War Between Sales and Sales Ops

Having been in both the sales and sales ops role, I've seen more than my share of the battles between these two departments. Here's the breakdown on why this is the case and what can be done about it. From the sales perspective: Those in the sales...