OpenSymmetry Blog: Expert Insights on Sales Force Enablement

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Outstanding in the Field: ICM Self-Service Enablement for Field Reps

We live in the user experience economy. One-click shopping, visual emails, and ordering lunch delivery through a mobile app with your favorite menu items bookmarked. Likewise, it’s no surprise that more companies are adopting that same mantra with employee self-service in regards to their field...


Mylan Sold Its Soul – Will Your Sales Team?

In the past weeks, Mylan made big news for raising prices by over 500% for the EpiPen, an antihistamine auto-injector used in the case of life-threatening allergic reactions. This aggressive pricing strategy was scrutinized before Congress, with news constantly unfolding about profit margins and anti-competitive practices. At the...


Is Your Compensation Plan Driving Sales to the Wrong Finish Line?

“Moving the needle” in terms of overall sales force performance is no mean feat. Sales Enablement – yes, big S, big E – is becoming an increasingly important function of many sales organizations, charged with increasing productivity, typically through the effective application of investments in...


Fearless in the Face of the Fiduciary Rule

Will the new U.S. Department of Labor fiduciary ruling disrupt the retirement investment planning marketplace? Firms such as Merrill Lynch are already starting to make changes to their processes by adopting fee-based IRA accounts, and further changes to the industry are anticipated. While it seems perfectly...


Wells Fargo: The True Cost of “Unchecked Incentives”

Wells Fargo has recently been making considerable waves in national news over the creation of 2 million fake accounts attributed to Wells Fargo customers. According to NPR, consequences stemming from the bank’s actions have included the payment of $185 million in penalties as well as...